A complete digital presence, 70% funded by the State.
The SME Packages programme is funded by the Ministry of the Economy at 70% of eligible costs, which must be between €3,000 and €25,000 excluding VAT. Run by the Ministry of the Economy, the House of Entrepreneurship and the Chambre des Métiers, it helps SMEs go digital. Graffiti is an approved provider that carries out the digital project itself; the application is handled via MyGuichet.lu.
The principle
You commission the project. The programme funds most of the eligible cost.
The SME Packages programme is an entrepreneurial support scheme financed by the Ministry of the Economy at 70% of eligible costs, which must be between €3,000 and €25,000 excluding VAT.
The programme is run jointly by the Ministry of the Economy, the House of Entrepreneurship and the Chambre des Métiers, and helps small and medium businesses go digital. You commission the work through an approved provider such as Graffiti; once your application is approved, you pay the invoice in full, VAT included, the project is delivered, and the grant is then reimbursed to you.
The House of Entrepreneurship and the Chambre des Métiers remain the sole official points of contact for the procedure, the eligibility conditions and the submission of your file via MyGuichet.lu.
70%
of the project cost, refunded
€17,500
maximum grant per package
€25,000
eligible project ceiling (excl. VAT)
The math
What you advance, and what comes back.
Nothing is deducted from the invoice, because the grant is a reimbursement, not a discount. You advance the whole thing, VAT included; the money comes back afterwards. Read each row left to right: what leaves your account on day one, what comes back later, and what the project really costs you in the end.
| 1. You advance, upfront | 2. It comes back, afterwards | 3. It costs you | |||
|---|---|---|---|---|---|
| Project (excl. VAT) | VAT 17% | Out of your account | Grant, 70% of excl. VAT | VAT recovered* | Your final cost |
| €3,000 | + €510 | = €3,510 | − €2,100 | − €510 | = €900 |
| €10,000 | + €1,700 | = €11,700 | − €7,000 | − €1,700 | = €3,000 |
| €25,000 | + €4,250 | = €29,250 | − €17,500 | − €4,250 | = €7,500 |
On a €10,000 project, €11,700 leaves your account before a single euro comes back. The grant is paid out only once the project is delivered and the file closed. * The VAT is never part of the grant, which covers the cost excluding VAT only: you advance it like on any other business purchase and recover it through your VAT return.
Two packages we run
Eligibility
Who qualifies.
- Registered office in Luxembourg
- An SME with fewer than 250 employees
- Annual turnover under €50,000,000
- A valid business permit (autorisation d'établissement)
- Young companies (under 1 year): backed by the House of Entrepreneurship, with a business plan
The process
How it works, step by step.
- 1
Pre-analysis
We review where you are today and define the right package for your goals.
- 2
File & submission
You submit your application via MyGuichet.lu to the official points of contact: the House of Entrepreneurship and the Chambre des Métiers. We prepare the quote and the technical documents you need for it.
- 3
Ministry decision
Acknowledgement in 1–2 weeks; the funding decision typically follows within ~6 weeks.
- 4
Build & delivery
Once approved, we build your package. You pay the invoice in full, VAT included, and we submit proof of payment.
- 5
Evaluation & grant
A short evaluation closes the file, and the grant, 70% of the cost excluding VAT, is reimbursed to your account. The VAT you advanced comes back through your VAT return.
Important: Never sign the quote before you receive a positive decision from the Ministry. Signing early disqualifies the project.
Questions
SME Packages, answered.
The questions we hear most about the grant, eligibility and what you actually advance.
- What is the SME Packages grant in Luxembourg?
- SME Packages is a Luxembourg State grant, an entrepreneurial support scheme financed by the Ministry of the Economy at 70% of eligible costs, which must be between €3,000 and €25,000 excluding VAT, up to €17,500 refunded per package. The programme is run by the Ministry of the Economy, the House of Entrepreneurship and the Chambre des Métiers. You commission the work through an approved provider such as Graffiti Creative Studio.
- How much does the SME Packages grant reimburse?
- The grant reimburses 70% of your project cost excluding VAT, up to a project ceiling of €25,000, so a maximum of €17,500 back per package. It is a reimbursement paid after delivery, not a discount on the invoice: on a €10,000 project you advance the whole invoice and €7,000 comes back, leaving a €3,000 share; on a €25,000 project €17,500 comes back.
- How much do I advance, and is VAT reimbursed?
- You advance everything. You pay the full invoice upfront, the entire project cost plus VAT on all of it, so on a €10,000 project €11,700 leaves your account. The grant is then reimbursed after delivery and covers 70% of the cost excluding VAT, that's €7,000 back. The VAT is never covered by the grant: you advance it and recover the €1,700 through your normal VAT return, exactly like any business purchase. Once the grant and the VAT have both come back, your real final cost is the €3,000 share.
- Who is eligible for SME Packages?
- Your business needs a registered office in Luxembourg, fewer than 250 employees, annual turnover under €50 million, and a valid business permit (autorisation d'établissement). Companies under one year old qualify with support from the House of Entrepreneurship and a business plan.
- Is Graffiti Creative Studio an approved SME Packages provider?
- Yes. Graffiti Creative Studio is an approved SME Packages provider (prestataire agréé), a requirement of the scheme, and carries out the digital project itself. The procedure, the eligibility conditions and the submission of your file via MyGuichet.lu are handled by the House of Entrepreneurship and the Chambre des Métiers, the programme's sole official points of contact.
- How long does SME Packages approval take?
- Expect an acknowledgement of receipt within 1–2 weeks and a funding decision from the Ministry of the Economy within roughly 6 weeks. Important: never sign the quote before you receive a positive decision. Signing early disqualifies the project.
- What digital services can SME Packages fund?
- Under the Digital Marketing package: a responsive website and e-commerce, SEO, advertising campaigns (social and Google Ads), content, photography and video, Google Business Profile and analytics setup, plus domain, hosting and maintenance. There are also AI (automation and chatbot) and Cybersecurity (NIS2) bonus packages.
Featured Insight · Use case
Inquiries